Frequently asked questions about Flying private

Here is all you need to know

1.     How much does a private jet flight cost?

It all depends on your needs, our experts are here to help you find solutions tailored to your project and your budget. We are aircraft rental brokers which means that our only motivation is to satisfy you. We do not offer any subscription to access our services and our requests for quotes are completely free.

Get a quote easily : www.goodwill.fr/en/private-jets-goodwill-private-aviation/get-a-quote

It all depends on your needs, our experts are here to help you find solutions tailored to your project and your budget. We are aircraft rental brokers which means that our only motivation is to satisfy you. We do not offer any subscription to access our services and our requests for quotes are completely free.

2.     How do I book my flight?

The first step is done, you are on our website!

You can fill in the request form with all the information, and we will contact you to establish a quote as soon as possible! Are you happy with it? We validate your choice with the company and send you our contract! Depending on the proximity of your trip, we will ask you to pay all or part of the flight price upon confirmation. Then our FlightCare department will contact you to finalise the details of your trip.

3.     Can I change or cancel my booking at the last minute?

Of course you can ! You are contractually bound to us from the moment you make your booking, but if your plans change, we will negotiate the best conditions for you to change or cancel your flight.

4.     Are pets allowed on board your private jets?

Cats and dogs are welcome on board our aircraft!

Our experts will explain the formalities for our furry friends

5.     Can Goodwill Private Aviation arrange a transfer from the airport to the hotel?

We can arrange a taxi for you, which you will pay for directly, or chauffeur-driven vehicles through our partners around the world

6.     Is there any special assistance for single children travelling on board the aircraft?

The private jet is the ideal solution for children travelling alone! Our team will meet them at the airport and take them to the plane, and you will be kept informed at all times for a smooth journey.

Our experts will explain the formalities for unaccompanied minors.

7.     What are the means of payment for a private jet flight?

We accept payment by credit cards, American Express, bank transfers and bitcoins.

8.     Does Goodwill take into account the carbon impact of private jet flights?

We offer carbon offsetting for 100% of our flights, here is more information on our environmental projects: https://www.goodwill.fr/fr/groupe-goodwill/nos-engagements-rse

9.     Is wifi available on board private jets?

If the aircraft is equipped, WIFI is available on board our private jets.

This applies to heavy jets.

10. Is the weight of luggage limited on board your private jets?

We do not apply a baggage allowance like regular airlines, however, depending on the aircraft and the number of passengers, moving is not always possible! If you have a great desire to shop or a particular request, our experts will direct you to suitable aircraft.

11. Are Goodwill aircraft suitable for people with reduced mobility or disabilities?

Yes, and our airport assistants are on hand to make it easier for you to board our aircraft; let us know what your requirements are and we'll accommodate you

12. What equipment is available?

We invite you to visit our dedicated pages presenting all the aircraft we can offer you! Helicopters, small jets, luxury jets, Boeing or even cargo planes, we offer you a very large choice of aircraft for all your needs!

https://www.goodwill.fr/fr/notre-flotte

13. Is food on board private jets included in the price?

It depends on the aircraft, the schedule and the flight time as we don't like to waste food! As soon as the flight is confirmed, our FlightCare team will contact you to let you know what is included and provide you with suitable quotes for what is not.

We can even serve Michelin-starred meals on board our aircraft!

14. Do I have to get to the airport early like a normal flight?

We optimise every moment

For your private jet trips, you can arrive at the airport 20 minutes before take-off time

15. What are the advantages of travelling by private jet and not by commercial flight?

You can leave from the airport closest to your home, you choose the time that suits you best to take off and arrive at the airport closest to your destination. Once at the airport, you will be greeted in a private lounge where you will be given dedicated assistance to look after you and your luggage.

16.  Is the safety level of a private jet flight as high as that of a normal aircraft?

No. Private jets are subject to the same regulations as regular airlines, and our experts audit every airline we offer.

17.  How many people are on board a private jet?

This depends on the aircraft chosen!

For a small private jet, there will be at least two pilots, for larger jets there may be one or two hostesses.

For aircraft with more than 19 seats, a hostess is provided on each flight

18.  Can I take bulky luggage on a private jet?

Of course you can! Just let us know the size and weight of your luggage and we will find you a suitable aircraft! We regularly carry works of art, industrial parts, or musical instruments on board our passenger and cargo flights

19.  Does Goodwill Private Aviation take care of the pre-flight check-in on a private aircraft?

Yes, if you use our services for an aircraft with more than 19 seats, a "classic" check-in will have to be set up. We take care of everything with dedicated counters. We send all the information to the different airports and your guests will only need to show their ID to get their boarding pass. Our assistants will be there to help them and accompany them to your plane.

20. What happens if a private jet has a technical problem?

Fortunately, this rarely happens, and our monitoring allows us to anticipate these inconveniences most of the time. In the event that the aircraft breaks down at the very last minute, our team is at your side H24! We analyse the situation with the company and the crew so that you can take off as soon as possible! We will keep you informed of the situation in complete transparency.

21. What are the maximum seats in a private jet?

We invite you to consult the aircraft we offer: https://www.goodwill.fr/fr/notre-flotte we have a very wide range of jets from 4 seats to much more!

22. What is the longest trip I can make in a private jet?

The longest possible flight would be about 14 hours non-stop! For your shorter trips, we always analyse your request in order to offer you aircraft adapted to your trip so that you do not have to make a technical stopover, when possible.

23.  Can I customise an aircraft for a special event?

Of course, we are lucky enough to accompany our clients on a daily basis in their most ambitious projects and major events! We can put stickers on the fuselage, embroider cushions, create tailor-made cocktails... let your imagination run wild and we will study the costs together.

24.  Can I choose my own schedule, or are they imposed on me?

You can choose your schedule. However, some airports may ask you to adjust your timings according to the traffic.

25.  Is VAT included in the final price?

VAT is applicable on domestic flights and is always indicated separately but appears on our invoices.

26.  Can I travel to more than one destination in the same day?

Yes, we can use the same plane to follow you on your busy days! An appointment in London, Brussels and dinner in Roma? We have solutions for you!

27. Which airports do you choose to take off from with a private jet?

We choose the airports closest to you! There are obviously some aspects to consider (runway / customs / facilities...) Tell us everything and our experts will advise you on the best solution!

28.  What are the advantages of a private flight?

It's the guarantee of a trip in complete tranquillity! Your private jet is booked for you from the airport you have chosen, at the time you have chosen. Are you running late? We will warn everyone for you! A problem? Our dedicated team is there to listen to you and find a solution!

29.  What are Goodwill's specialities?

The Goodwill Private Aviation adventure began in November 2000 with our President Samuel Bucciacchio. We were organising flights for football clubs, and then, satisfied with our work, the players also called on us for their private travel.

More than 20 years later, our activity has completely diversified, beyond sport, we work daily for company directors, musicians, governments, industrialists, travel agencies, event agencies... on the private jet, commercial aircraft and freight transport part.

We are committed to keeping our roots with the clubs that have placed their trust in us since our inception, and are proud to have been able to create beautiful relationships of mutual trust.

30.  What documents do I need when I travel by private jet or helicopter?

We will need a valid ID, and depending on your trip, you may be asked to provide certain documents (visas / health documents...). Consult our experts and they will help you if you have any questions.

31. Can Goodwill Private Aviation book our hotels in addition to our private jets?

Our travel agency Goodtravel knows the best addresses and can book for you the best hotels, villas and yachts if you wish!1.     How much does a private jet flight cost?

It all depends on your needs, our experts are here to help you find solutions tailored to your project and your budget. We are aircraft rental brokers which means that our only motivation is to satisfy you. We do not offer any subscription to access our services and our requests for quotes are completely free.

2.     How do I book my flight?

The first step is done, you are on our website!

You can fill in the request form with all the information, and we will contact you to establish a quote as soon as possible! Are you happy with it? We validate your choice with the company and send you our contract! Depending on the proximity of your trip, we will ask you to pay all or part of the flight price upon confirmation. Then our FlightCare department will contact you to finalise the details of your trip.

3.     Can I change or cancel my booking at the last minute?

Of course you can! You are contractually bound to us from the moment you make your booking, but if your plans change, we will negotiate the best conditions for you to change or cancel your flight.

4.     Are pets allowed on board your private jets?

Cats and dogs are welcome on board our aircraft!

Our experts will explain the formalities for our furry friends

5.     Can Goodwill Private Aviation arrange a transfer from the airport to the hotel?

We can arrange a taxi for you, which you will pay for directly, or chauffeur-driven vehicles through our partners around the world

6.     Is there any special assistance for single children travelling on board the aircraft?

The private jet is the ideal solution for children travelling alone! Our team will meet them at the airport and take them to the plane, and you will be kept informed at all times for a smooth journey.

Our experts will explain the formalities for unaccompanied minors.

7.     What are the means of payment for a private jet flight?

We accept payment by credit cards, American Express, bank transfers and bitcoins.

8.     Does Goodwill take into account the carbon impact of private jet flights?

We offer carbon offsetting for 100% of our flights, here is more information on our environmental projects: https://www.goodwill.fr/fr/groupe-goodwill/nos-engagements-rse

9.     Is wifi available on board private jets?

If the aircraft is equipped, WIFI is available on board our private jets.

This applies to heavy jets.

10. Is the weight of luggage limited on board your private jets?

We do not apply a baggage allowance like regular airlines, however, depending on the aircraft and the number of passengers, moving is not always possible! If you have a great desire to shop or a particular request, our experts will direct you to suitable aircraft.

11. Are Goodwill aircraft suitable for people with reduced mobility or disabilities?

Yes, and our airport assistants are on hand to make it easier for you to board our aircraft; let us know what your requirements are and we'll accommodate you

12. What equipment is available?

We invite you to visit our dedicated pages presenting all the aircraft we can offer you! Helicopters, small jets, luxury jets, Boeing or even cargo planes, we offer you a very large choice of aircraft for all your needs!

https://www.goodwill.fr/fr/notre-flotte

13. Is food on board private jets included in the price?

It depends on the aircraft, the schedule and the flight time as we don't like to waste food! As soon as the flight is confirmed, our FlightCare team will contact you to let you know what is included and provide you with suitable quotes for what is not.

We can even serve Michelin-starred meals on board our aircraft!

14. Do I have to get to the airport early like a normal flight?

We optimise every moment

For your private jet trips, you can arrive at the airport 20 minutes before take-off time

15. What are the advantages of travelling by private jet and not by commercial flight?

You can leave from the airport closest to your home, you choose the time that suits you best to take off and arrive at the airport closest to your destination. Once at the airport, you will be greeted in a private lounge where you will be given dedicated assistance to look after you and your luggage.

16.  Is the safety level of a private jet flight as high as that of a normal aircraft?

No. Private jets are subject to the same regulations as regular airlines, and our experts audit every airline we offer.

17.  How many people are on board a private jet?

This depends on the aircraft chosen!

For a small private jet, there will be at least two pilots, for larger jets there may be one or two hostesses.

For aircraft with more than 19 seats, a hostess is provided on each flight

18.  Can I take bulky luggage on a private jet?

Of course you can! Just let us know the size and weight of your luggage and we will find you a suitable aircraft! We regularly carry works of art, industrial parts, or musical instruments on board our passenger and cargo flights

19.  Does Goodwill Private Aviation take care of the pre-flight check-in on a private aircraft?

Yes, if you use our services for an aircraft with more than 19 seats, a "classic" check-in will have to be set up. We take care of everything with dedicated counters. We send all the information to the different airports and your guests will only need to show their ID to get their boarding pass. Our assistants will be there to help them and accompany them to your plane.

20. What happens if a private jet has a technical problem?

Fortunately, this rarely happens, and our monitoring allows us to anticipate these inconveniences most of the time. In the event that the aircraft breaks down at the very last minute, our team is at your side H24! We analyse the situation with the company and the crew so that you can take off as soon as possible! We will keep you informed of the situation in complete transparency.

21. What are the maximum seats in a private jet?

We invite you to consult the aircraft we offer: https://www.goodwill.fr/fr/notre-flotte we have a very wide range of jets from 4 seats to much more!

22. What is the longest trip I can make in a private jet?

The longest possible flight would be about 14 hours non-stop! For your shorter trips, we always analyse your request in order to offer you aircraft adapted to your trip so that you do not have to make a technical stopover, when possible.

23.  Can I customise an aircraft for a special event?

Of course, we are lucky enough to accompany our clients on a daily basis in their most ambitious projects and major events! We can put stickers on the fuselage, embroider cushions, create tailor-made cocktails... let your imagination run wild and we will study the costs together.

24.  Can I choose my own schedule, or are they imposed on me?

You can choose your schedule. However, some airports may ask you to adjust your timings according to the traffic.

25.  Is VAT included in the final price?

VAT is applicable on domestic flights and is always indicated separately but appears on our invoices.

26.  Can I travel to more than one destination in the same day?

Yes, we can use the same plane to follow you on your busy days! An appointment in London, Brussels and dinner in Roma? We have solutions for you!

27. Which airports do you choose to take off from with a private jet?

We choose the airports closest to you! There are obviously some aspects to consider (runway / customs / facilities...) Tell us everything and our experts will advise you on the best solution!

28.  What are the advantages of a private flight?

It's the guarantee of a trip in complete tranquillity! Your private jet is booked for you from the airport you have chosen, at the time you have chosen. Are you running late? We will warn everyone for you! A problem? Our dedicated team is there to listen to you and find a solution!

29.  What are Goodwill's specialities?

The Goodwill Private Aviation adventure began in November 2000 with our President Samuel Bucciacchio. We were organising flights for football clubs, and then, satisfied with our work, the players also called on us for their private travel.

More than 20 years later, our activity has completely diversified, beyond sport, we work daily for company directors, musicians, governments, industrialists, travel agencies, event agencies... on the private jet, commercial aircraft and freight transport part.

We are committed to keeping our roots with the clubs that have placed their trust in us since our inception, and are proud to have been able to create beautiful relationships of mutual trust.

30.  What documents do I need when I travel by private jet or helicopter?

We will need a valid ID, and depending on your trip, you may be asked to provide certain documents (visas / health documents...). Consult our experts and they will help you if you have any questions.

31. Can Goodwill Private Aviation book our hotels in addition to our private jets?

Our travel agency Goodtravel knows the best addresses and can book for you the best hotels, villas and yachts if you wish!

2.     How do I book my flight?

The first step is done, you are on our website!

You can fill in the request form with all the information, and we will contact you to establish a quote as soon as possible! Are you happy with it? We validate your choice with the company and send you our contract! Depending on the proximity of your trip, we will ask you to pay all or part of the flight price upon confirmation. Then our FlightCare department will contact you to finalise the details of your trip.

3.     Can I change or cancel my booking at the last minute?

Of course you can! You are contractually bound to us from the moment you make your booking, but if your plans change, we will negotiate the best conditions for you to change or cancel your flight.

4.     Are pets allowed on board your private jets?

Cats and dogs are welcome on board our aircraft!

Our experts will explain the formalities for our furry friends

5.     Can Goodwill Private Aviation arrange a transfer from the airport to the hotel?

We can arrange a taxi for you, which you will pay for directly, or chauffeur-driven vehicles through our partners around the world

6.     Is there any special assistance for single children travelling on board the aircraft?

The private jet is the ideal solution for children travelling alone! Our team will meet them at the airport and take them to the plane, and you will be kept informed at all times for a smooth journey.

Our experts will explain the formalities for unaccompanied minors.

7.     What are the means of payment for a private jet flight?

We accept payment by credit cards, American Express, bank transfers and bitcoins.

8.     Does Goodwill take into account the carbon impact of private jet flights?

We offer carbon offsetting for 100% of our flights, here is more information on our environmental projects: https://www.goodwill.fr/fr/groupe-goodwill/nos-engagements-rse

9.     Is wifi available on board private jets?

If the aircraft is equipped, WIFI is available on board our private jets.

This applies to heavy jets.

10. Is the weight of luggage limited on board your private jets?

We do not apply a baggage allowance like regular airlines, however, depending on the aircraft and the number of passengers, moving is not always possible! If you have a great desire to shop or a particular request, our experts will direct you to suitable aircraft.

11. Are Goodwill aircraft suitable for people with reduced mobility or disabilities?

Yes, and our airport assistants are on hand to make it easier for you to board our aircraft; let us know what your requirements are and we'll accommodate you

12. What equipment is available?

We invite you to visit our dedicated pages presenting all the aircraft we can offer you! Helicopters, small jets, luxury jets, Boeing or even cargo planes, we offer you a very large choice of aircraft for all your needs!

https://www.goodwill.fr/fr/notre-flotte

13. Is food on board private jets included in the price?

It depends on the aircraft, the schedule and the flight time as we don't like to waste food! As soon as the flight is confirmed, our FlightCare team will contact you to let you know what is included and provide you with suitable quotes for what is not.

We can even serve Michelin-starred meals on board our aircraft!

14. Do I have to get to the airport early like a normal flight?

We optimise every moment

For your private jet trips, you can arrive at the airport 20 minutes before take-off time

15. What are the advantages of travelling by private jet and not by commercial flight?

You can leave from the airport closest to your home, you choose the time that suits you best to take off and arrive at the airport closest to your destination. Once at the airport, you will be greeted in a private lounge where you will be given dedicated assistance to look after you and your luggage.

16.  Is the safety level of a private jet flight as high as that of a normal aircraft?

No. Private jets are subject to the same regulations as regular airlines, and our experts audit every airline we offer.

17.  How many people are on board a private jet?

This depends on the aircraft chosen!

For a small private jet, there will be at least two pilots, for larger jets there may be one or two hostesses.

For aircraft with more than 19 seats, a hostess is provided on each flight

18.  Can I take bulky luggage on a private jet?

Of course you can! Just let us know the size and weight of your luggage and we will find you a suitable aircraft! We regularly carry works of art, industrial parts, or musical instruments on board our passenger and cargo flights

19.  Does Goodwill Private Aviation take care of the pre-flight check-in on a private aircraft?

Yes, if you use our services for an aircraft with more than 19 seats, a "classic" check-in will have to be set up. We take care of everything with dedicated counters. We send all the information to the different airports and your guests will only need to show their ID to get their boarding pass. Our assistants will be there to help them and accompany them to your plane.

20. What happens if a private jet has a technical problem?

Fortunately, this rarely happens, and our monitoring allows us to anticipate these inconveniences most of the time. In the event that the aircraft breaks down at the very last minute, our team is at your side H24! We analyse the situation with the company and the crew so that you can take off as soon as possible! We will keep you informed of the situation in complete transparency.

21. What are the maximum seats in a private jet?

We invite you to consult the aircraft we offer: https://www.goodwill.fr/fr/notre-flotte we have a very wide range of jets from 4 seats to much more!

22. What is the longest trip I can make in a private jet?

The longest possible flight would be about 14 hours non-stop! For your shorter trips, we always analyse your request in order to offer you aircraft adapted to your trip so that you do not have to make a technical stopover, when possible.

23.  Can I customise an aircraft for a special event?

Of course, we are lucky enough to accompany our clients on a daily basis in their most ambitious projects and major events! We can put stickers on the fuselage, embroider cushions, create tailor-made cocktails... let your imagination run wild and we will study the costs together.

24.  Can I choose my own schedule, or are they imposed on me?

You can choose your schedule. However, some airports may ask you to adjust your timings according to the traffic.

25.  Is VAT included in the final price?

VAT is applicable on domestic flights and is always indicated separately but appears on our invoices.

26.  Can I travel to more than one destination in the same day?

Yes, we can use the same plane to follow you on your busy days! An appointment in London, Brussels and dinner in Roma? We have solutions for you!

27. Which airports do you choose to take off from with a private jet?

We choose the airports closest to you! There are obviously some aspects to consider (runway / customs / facilities...) Tell us everything and our experts will advise you on the best solution!

28.  What are the advantages of a private flight?

It's the guarantee of a trip in complete tranquillity! Your private jet is booked for you from the airport you have chosen, at the time you have chosen. Are you running late? We will warn everyone for you! A problem? Our dedicated team is there to listen to you and find a solution!

29.  What are Goodwill's specialities?

The Goodwill Private Aviation adventure began in November 2000 with our President Samuel Bucciacchio. We were organising flights for football clubs, and then, satisfied with our work, the players also called on us for their private travel.

More than 20 years later, our activity has completely diversified, beyond sport, we work daily for company directors, musicians, governments, industrialists, travel agencies, event agencies... on the private jet, commercial aircraft and freight transport part.

We are committed to keeping our roots with the clubs that have placed their trust in us since our inception, and are proud to have been able to create beautiful relationships of mutual trust.

30.  What documents do I need when I travel by private jet or helicopter?

We will need a valid ID, and depending on your trip, you may be asked to provide certain documents (visas / health documents...). Consult our experts and they will help you if you have any questions.

31. Can Goodwill Private Aviation book our hotels in addition to our private jets?

Our travel agency Goodtravel knows the best addresses and can book for you the best hotels, villas and yachts if you wish!

TOUTES VOS QUESTIONS SUR LES VOLS PRIVES

1.     Combien coûte un vol en Jet privé ?

Tout dépend de vos besoins, nos experts sont là pour vous aider à trouver des solutions sur mesure pour votre projet selon votre budget. Nous sommes courtiers en location d’avion ce qui signifie que notre seule motivation est de vous satisfaire. Nous ne proposons aucun abonnement pour accéder à nos services et nos demandes de devis sont complètement gratuites.

2.     Comment réserver mon vol ?

Le premier pas est fait, vous êtes sur notre site !

Vous pouvez remplir le formulaire de demande avec toutes les informations, et nous prenons contact avec vous pour établir un devis dans les meilleurs délais ! Il vous convient ? Nous validons votre choix auprès de la compagnie et vous transmettons notre contrat ! Selon la proximité de votre voyage, nous vous demanderons de paiement de tout ou partie du montant du vol à la confirmation. Puis notre service FlightCare prendra contact avec vous pour peaufiner les détails de votre voyage

3.     Puis-je modifier ou annuler ma réservation à la dernière minute ?

Bien sûr ! Vous êtes engagés avec nous contractuellement à partir de votre réservation, mais si votre projet évolue, nous négocierons pour vous les meilleures conditions pour la modification ou l’annulation de votre vol. 

4.     Les animaux sont-ils autorisés à bord de vos Jets privés ?

Les chats, les chiens sont les bienvenus à bord de nos avions ! 

Nos experts vous expliqueront les formalités pour nos amis à quatre pattes

5.     Goodwill Private Aviation prend-t-il en charge un transfert de l’aéroport à l’hôtel ?

Nous pouvons commander pour vous un taxi, que vous règlerez directement, ou des véhicules avec chauffeurs grâce à nos partenaires présents aux quatre coins du monde

6.     Existe-t-il un accompagnement spécialisé pour les enfants seuls qui voyagent à bord des appareils ?

Le jet privé est la solution idéale pour les enfants voyageant seuls ! Notre équipe les accueillera à l’aéroport et les amènera jusqu’à l’avion, vous serez tenus informés à chaque instant pour un voyage en toute sérénité.

Nos experts vous expliqueront les formalités à suivre pour les mineurs non accompagnés.

7.     Quels sont les moyens de paiement d’un vol en Jet privé ?

Nous acceptons les règlements par cartes bancaires, American Express, virements bancaires et bitcoins.

8.     Est-ce-que Goodwill prend en compte l’impact carbone lors des vols en Jet privé ?

Nous proposons pour 100% de nos vols une compensation carbone, voici plus de renseignements sur nos projets environnementaux : https://www.goodwill.fr/fr/groupe-goodwill/nos-engagements-rse

9.     Du wifi est mis à disposition à bord des jets privés ?

Si l’avion est équipé, le WIFI est à votre disposition à bord de nos jets privés.

Cela concerne plutôt les Heavy jets.

10.Le poids des bagages est-il limité à bord de vos Jets privés ?

Nous n’appliquons pas de forfait bagages comme les compagnies régulières, toutefois, en fonction de l’appareil et du nombre de passagers, un déménagement n’est pas toujours possible ! Si vous avez une grande envie de shopping ou une demande particulière, nos experts vous orienteront vers des appareils adaptés

11.Les avions de Goodwill sont-ils adaptés pour des personnes à mobilité réduite ou en situation de handicap ?

Oui ! Et nos assistants aéroportuaires sont présents pour vous faciliter l’accès à bord de nos avions ; Faites-nous part de vos contraintes et nous nous adapterons 

12.Quels sont les appareils mis à disposition ?

Nous vous invitons à vous rendre sur nos pages dédiées vous présentant tous les appareils que nous pouvons vous proposer ! Des hélicoptères, des petits jets, des jets luxueux, des Boeing ou mêmes des avions cargo, nous vous proposons un très large choix d’appareils pour tous vos besoins !

https://www.goodwill.fr/fr/notre-flotte

13. Est-ce que la nourriture à bord des Jets privés est prise en compte dans le prix ?

Cela dépend de l’avion, des horaires et du temps de vol car nous n’aimons pas le gâchis ! Dès la confirmation du vol, notre équipe FlightCare prendra contact avec vous pour vous indiquer ce qui est inclus et vous proposer des devis adaptés pour ce qui ne l’est pas.

Nous pouvons même servir des repas de chefs étoilés à bord de nos avions !

14.Faut-il se rendre à l’aéroport en avance comme un vol classique ?

Nous optimisons chaque instant

Pour vos voyages en jet privés, vous pouvez vous rendre à l’aéroport 20 minutes avant l’heure de décollage

15.Quels sont les avantages de voyager en Jet privé et non en vol commercial ?

Vous pouvez partir de l’aéroport le plus proche de votre domicile, vous choisissez l’horaire qui vous convient le mieux pour décoller et arriver à l’aéroport le plus proche de votre destination. Une fois à l’aéroport, vous serez accueillis dans un salon privé ou une assistance vous sera dédiée pour s’occuper de vous et de vos bagages.

16. Le niveau de sécurité d’un vol en Jet privé est-il aussi élevé qu’un avion normal ?

Les jets privés répondent à la même réglementation que les compagnies régulières, et nos experts auditent chaque compagnie que nous vous proposons.

17.De combien de personnes est composé l’équipage dans un avion privé ?

Cela dépend de l’avion choisi !

Pour un petit jet privé, il y aura au minimum deux pilotes, pour les plus gros jets il peut y avoir une ou deux hôtesses.

Pour les avions équipés de plus de 19 sièges, une hôtesse est prévue sur chaque vol

18. Peut-on emporter des bagages encombrants dans un Jet privé ?

Bien sûr ! Il suffit de nous indiquer les dimensions et poids ce que vous souhaitez transporter et nous vous trouverons un avion adapté ! Nous transportons régulièrement des œuvres d’art, des pièces industrielles, ou des instruments de musique à bord de nos vols passagers et ou cargo

19.Goodwill Private Aviation prend en charge l’enregistrement avant le vol en avion privé ?

Oui, si vous faites appel à nos services pour un avion de plus de 19 sièges, un enregistrement « classique » devra être mis en place. Nous nous occupons de tout avec des comptoirs dédiés. Nous envoyons toutes les informations aux différents aéroports et vos invités n’auront qu’à présenter leur pièce d’identité pour obtenir leur carte d’embarquement. Nos assistants seront présents pour les aider et les accompagner jusqu’à votre avion.

20. Que se passe-t-il si un jet privé à un problème technique ?

Heureusement, cela arrive rarement, et notre suivi nous permet d’anticiper ces désagréments la plupart du temps. Dans le cas où l’avion tomberait en panne en toute dernière minute, notre équipe H24 est à vos côtés ! Nous analysons la situation avec la compagnie et l’équipage pour que vous puissiez décoller le plus vite possible ! Nous vous tenons informé en toute transparence de la situation.

21. Quelles sont les places maximums dans un Jet privé ?

Nous vous invitons à consulter les avions que nous proposons : https://www.goodwill.fr/fr/notre-flotte nous avons une très large gamme de jets entre 4 sièges et bien au-delà !

22. Quel est le voyage le plus long que je puisse faire en Jet privé ?

Le plus long vol possible serait d’environ 14h de vol non-stop ! Pour vos trajets plus courts, nous analysons toujours votre demande afin de vous proposer des appareils adaptés à votre trajet pour ne pas faire d’escale technique, lorsque cela est possible.

23. Puis-je personnaliser un avion pour un événement spécial ?

Bien sûr, nous avons la chance d’accompagner quotidiennement nos clients dans leurs projets les plus ambitieux et les grands évènements ! Nous pouvons mettre des stickers sur la carlingue, broder des coussins, créer des cocktails sur mesure,… laissez libre court à votre imagination et nous étudierons ensemble les coûts.

24.Puis-je choisir moi-même les horaires de mon vol, ou me sont-ils imposés ?

Vous pouvez choisir vos horaires. Certains aéroports peuvent toutefois être amenés à vous demander de les aménager en fonction de leur trafic.

25.La TVA est-elle incluse dans le prix final ?

La TVA est applicable sur les vols domestiques, elle est toujours indiquée séparément, mais incluse dans nos factures

26.Puis-je me rendre vers plusieurs destinations dans la même journée ?

Oui, nous pouvons tout à fait utiliser le même avion pour vous suivre lors de vos journées (sur)chargées ! Un rendez-vous à Londres, Bruxelles et dîner à Rome ? Nous avons des solutions pour vous !

27. Quels sont les aéroports choisis pour décoller avec un Jet privé ?

Nous choisissons les aéroports les plus proches de vous ! Il y a évidemment certains aspects à considérer (piste / douanes / aménagements…) Dites-nous tout et nos experts vous conseillerons sur la meilleure solution !

28.Quels sont les avantages d’un vol privé ?

C’est la garantie d’un voyage en toute tranquillité ! Votre jet privé est réservé pour vous depuis l’aéroport que vous aurez choisi, à l’heure que vous aurez choisie. Vous avez du retard ? Nous prévenons tout le monde pour vous ! Un aléa ? Notre équipe dédiée est là pour vous écouter et trouver une solution !

29.Quelles sont les spécialités de l’entreprise Goodwill ?

L’aventure de Goodwill Private Aviation a commencée en novembre 2000 avec notre Président Samuel Bucciacchio. Nous organisions des vols pour des clubs de foot, et puis, satisfaits de notre travail, les joueurs ont également fait appel à nous pour leurs déplacements privés.

Plus de 20 ans plus tard, notre activité s’est complètement diversifiée, au-delà du sport, nous travaillons au quotidien pour des chefs d’entreprises, des musiciens, des gouvernements, des industriels, des agences de voyages, des agences évènementielles… sur la partie jets privés, avions commerciaux et transport de fret.

Nous avons à cœur de garder nos racines avec les clubs qui nous font confiance depuis nos débuts, et sommes fiers d’avoir pu créer de belles relations de confiance réciproque.

30.Quels sont les documents nécessaires lorsque je me déplace en Jet privé ou Hélicoptère ?

Nous aurons besoin d’une pièce d’identité en cours de validité, et en fonction de votre voyage certains documents (visas / documents sanitaires…) peuvent vous être demandés. Consultez nos experts et ils vous aideront si vous avez des questions.

31. Goodwill Private Aviation, peut s’occuper de réserver nos hôtels en plus de nos jets privés ?

Notre agence de voyage Goodtravel connait les meilleures adresses et pourra réserver pour vous les meilleurs hôtels, villas et yachts si vous le souhaitez !